SCC QSP Project Management
Reference: ISO 9001:2008 Element 7.1 Planning of product realization
To establish a procedure for consistent and effective management of projects.
A project is a temporary activity for the purpose of achieving a specific objective. Project management is the discipline associated with planning, directing and managing resources for the successful completion of that objective.
Every project is different, but a common critical success factor is the shared understanding of the project by its stakeholders. The SCC has developed a formal, but flexible, project management process which is tailored to each project's unique needs at the onset of the project.
This procedure applies to all appropriate projects undertaken by the SCC. As a guideline, an appropriate project is a project with high importance or consequence to the SCC, a project which is expected to consume at least 2 man-weeks of labor, or a project which will require at least 4 calendar weeks to complete.
Responsibility and Authority (3.)
The Director, Quality has responsibility and authority for maintaining this procedure.
- If a project plan has not already been created, create one now according to the format given by SCC QSF Project Plan (PRP)
- The project plan should specify which project management model strategy will be followed for project management, either the sequential model or the general model. The sequential model is preferred for SCC product development projects.
- Add the project to the SCC QSR Project List
- Iteratively refine the project plan
- Capture product data deliverables according to the SCC QSP Product Lifecycle Management
- Provide regular reports to the project stakeholders on the status of the project
Sequential Project Model (4.1)
The sequential project management model is used by the SCC for product development projects. It is a recipe book model in which the project proceeds sequentially through stages separated by review gates. At each gate, the project stakeholders review the project status and reach agreement on moving the project to the next stage based on completion of deliverables, level of risk, and other relevant factors.
Idea -> Product -> Design -> Test -> Pilot -> Termination
- Idea Gate - a new product idea has been met with approval for further development
- Product Gate - the new idea has been developed into a set of product requirements or specifications, and the business justification for the product has been refined and documented.
- Design Gate - the design for the new product has been completed (and prototypes were met with success)
- Test Gate - one or more realizations of the design have been tested against design requirements (verification testing) and against user or customer expectations (validation testing)
- Pilot Gate - processes necessary to bring the product to customers are proven in a controlled reduced-scale setting (e.g., sales order entry, manufacturing test processes, shipping processes, etc.). Once the Pilot gate has been passed, the product is in normal production.
- Termination Gate - all the requirements of the project have been met. The project team is released and the project closed.
This is a simplified view, real-world projects typically include more complex interactions:
- iteration may occur within a stage, or between stages.
- it is also possible to start some tasks in the next stage before completing all tasks in the current stage
- sub-gates may be necessary within a process to mitigate risk if significant.
Deviating from the model can be done at the project manager's discretion, so long as the deviation is visible to the project team and stakeholders, and does not significantly affect project risk.
For Maestro, a project is defined as a related set of activities, each activity is associated with only one project.
The SCC follows a sequential project model, which suits the general product development projects undertaken by the SCC.
The sequential project management model is a domain specific model, a recipe book that guides a project through a number of sequential phases, each followed by a review gate. At each review gate the project stakeholders review the project status and deliberate if the risks are acceptable for advancing the project to the next phase, based on completion of deliverables, level of risk, and other relevant factors.
Idea -> Requirements -> Design -> Test -> Pilot -> Termination
- Idea - an idea is presented and found to have sufficient merit for further investigation. A preliminary business justification should be included in the Idea phase.
- Requirements - the idea is developed into a specification or set of requirements. A development project is created with costs, and the business justification is refined.
- Design - a design is completed that meets the decided requirements. Prototypes are typically produced and tested by the development project team.
- Test - prototypes are evaluated against the design requirements (verification testing) and customer expectations (validation testing).
- Pilot - all processes involved in producing and bringing the product to market are evaluated and tested. Processes may include the raw material supply chain, manufacturing, sales order entry, shipping, etc. The product is considered to be in full production once it has passed the Pilot phase gate.
- Termination - when it is determined the product no longer provides benefit to the organization, all processes involved in the product are reviewed and then terminated in a controlled manner.
General Project Model
For projects other than product development projects, a more general project model is required. There are a number of project management standards that have been developed, such as ANSI/PMI 99/001/2008, ISO 10006, PRINCE2, Agile, and others. In this model, project activities tend to be divided among the following five process groups:
Initiating --> Planning --> Executing --> Closing ^ | | v Monitoring and Controlling
This is a conceptual model, and must be adapted to a specific project to be practical.
Related and Support Documentation (5.)
The following documents may be useful in product development projects:
- Electronic Product Design Checklist TODO - include in Maestro SCC document management.