SCC QSR Employee Functions

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Reference: ISO 9001:2008 Element 5.5 Organization and communication

Purpose (1.)

This document shall be used as the primary source document for the definition of employee functions (roles).

Scope (2.)

All business activities of the SCC.

Responsibility and Authority (3.)

The Director, HR, shall be responsible for maintaining this document, under the direct authority of the President.

Content (4.)

SCC Organization Chart

   President
   +-- Director, Engineering
   |   +-- Electronics HW Engineer
   |   +-- Mechanical Engineer
   |   +-- Software Engineer
   |   \-- Project Coordinator
   +-- Director, Product Management
   |   \-- Technical Writer
   +-- Director, Sales & Marketing
   |   \-- Sales Agent
   +-- Director, Manufacturing
   |   +-- Buyer
   |   +-- Receiver
   |   +-- Production Planner
   |   \-- Lead Hand
   +-- Director, Finance
   |   +-- AP Clerk
   |   \-- AR Clerk
   +-- Director, MIS/IT
   +-- Director, Quality
   +-- Director, Legal
   \-- Director, HR

The role of the President and N-1 (immediate) subordinates are defined as follows:

  • President
    • Approval of the Quality Management System
    • Organizational Leadership
    • Management Direction and Review
    • Strategic liaison with strategic customers and suppliers
    • Benevolent Dictator
  • Director, Engineering
    • Review and approval of Product Specifications
    • Engineering Project Management
    • New Product Design and Introduction to Manufacturing Processes
    • Mature Product Sustaining Engineering
    • Design Control
    • Project and Product Cost Estimating
  • Director, Product Management
    • Product Concepts and Business Case Justification
    • Customer Requirements Specifications
    • Product Lifecycle Management
    • Product User Documentation
  • Director, Sales & Marketing
    • Management and Co-ordination of Sales and Marketing Activities
    • Contract Review
    • Sales Order Review
    • Control of Contract Documentation
    • Planning & Organization
    • Supplier Selection & Purchasing
    • Definition of Installation, Inspection, Test & Maintenance Requirements
    • Training
  • Director, Manufacturing
    • Manufacturing Planning and Co-ordination
    • Manufacturing Processes
    • Control of Production and Measuring Equipment
    • Inventory Maintenance and Control
    • Sales Order Processing
    • Purchasing
    • Goods Receipt
    • Vendor Approval
    • Incoming Material Inspection
  • Director, Finance
    • Control of Finance, Accounts and Warehouse Operations
    • Supplier Selection and Purchasing
    • Accounts Payable
    • Accounts Receivable
  • Director, MIS/IT
    • Internal IT Infrastructure
    • Internal MIS Infrastructure
    • Electronic Information Security and Confidentiality
  • Director, Quality
    • ISO9001 Management Representative
    • Internal Auditing
    • Resolution of Quality Assurance System Discrepancies
    • Control & Maintenance of the Quality Management System
    • Documentation Office and Change Management
  • Director, Legal
    • Contracts
    • Legalities of Regulatory Conformance
  • Director, Human Resources
    • Hiring Policies
    • Retention Reviews and Recommendations
    • Staff Career Progression
    • Salary Fairness Review and Recommendations

Related and Support Documentation (5.)

  • None